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Waterpik Sonic-Fusion 2.0 Professional Flossing Electric Toothbrush with Water Flosser Combo In One, White SF-04, Packaging May Vary
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Purchase options and add-ons
Brand | Waterpik |
Power Source | Corded Electric |
Special Feature | Multiple Operation Modes |
Product Benefits | Prevents Cavities, Removes Plaque, ADA Accepted for Safety and Effectiveness, Gum Health |
Unit Count | 1 Count |
About this item
- THE TOOTHBRUSH THAT FLOSSES FOR YOU: The Waterpik Sonic-Fusion Professional flossing toothbrush combines the power of an advanced sonic electric toothbrush with the proven effectiveness of the Waterpik water flosser.
- 3 CLEANING MODES: Brush, floss, or both with the touch of a button, for easy and complete oral care with one convenient device. It’s clinically proven up to 2X as effective as traditional brushing and flossing for reducing plaque and improving gum health.
- DENTIST RECOMMENDED: Waterpik is the #1 water flosser brand recommended by dental professionals and the first water flosser brand to earn the American Dental Association (ADA) Seal of Acceptance for safety and effectiveness.
- KEY FEATURES: The rechargeable handle charges in the base and includes a 2-minute brushing timer with 30-second pacer, 2 toothbrush speeds, and recharge indicator; built-in electric water flosser includes 10 pressure settings and 60 secs of floss time.
- INCLUDED: Sonic-Fusion 2.0 Professional, 16 oz removable reservoir for easy cleaning and filling, 2 flossing brush heads (1 compact, 1 full size), 2 brush head covers, toothbrush travel case, magnetic brush head storage post, global voltage.
- WARRANTY AND SUPPORT: Backed by a 3-year limited manufacturer’s warranty, see manual for details. Waterpik’s Colorado support team is available to help with any product questions or needs.
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This product has sustainability features recognized by trusted certifications.Worker well-beingManufactured on farms or in facilities that protect the rights and/or health of workers.As certified byRainforest Alliance
Rainforest Alliance is an international non-profit organization working to create a better future for people and nature. By choosing Rainforest Alliance certified products, you help support farmers to follow more sustainable, climate-smart farming practices that protect natural resources and the environment by using land, water, and energy more carefully. These practices also safeguard carbon-storing forests and help farmers mitigate and adapt to climate change, which ultimately improves their livelihoods.Forestry practicesMade with materials harvested from responsibly managed forests.As certified byRainforest Alliance
Rainforest Alliance is an international non-profit organization working to create a better future for people and nature. By choosing Rainforest Alliance certified products, you help support farmers to follow more sustainable, climate-smart farming practices that protect natural resources and the environment by using land, water, and energy more carefully. These practices also safeguard carbon-storing forests and help farmers mitigate and adapt to climate change, which ultimately improves their livelihoods.The Forest Stewardship Council
The Forest Stewardship Council (FSC) supports responsible forestry, which is a vital solution to combat climate change. Choosing FSC-certified products – whether furniture, building materials, paper, rubber, or textiles – helps protect forests, wildlife, clean water and supports the Indigenous Peoples, forest workers and communities who depend on them. Choosing FSC-certified products can also help to mitigate climate change by supporting responsible management of the world’s forests. For a better future, choose FSC.BiodiversityMade with materials harvested in a way that helps protect animals, plants, and a healthy ecosystem.As certified byRainforest Alliance
Rainforest Alliance is an international non-profit organization working to create a better future for people and nature. By choosing Rainforest Alliance certified products, you help support farmers to follow more sustainable, climate-smart farming practices that protect natural resources and the environment by using land, water, and energy more carefully. These practices also safeguard carbon-storing forests and help farmers mitigate and adapt to climate change, which ultimately improves their livelihoods.Farming practicesMade with materials harvested from responsibly managed farms.As certified byRainforest Alliance
Rainforest Alliance is an international non-profit organization working to create a better future for people and nature. By choosing Rainforest Alliance certified products, you help support farmers to follow more sustainable, climate-smart farming practices that protect natural resources and the environment by using land, water, and energy more carefully. These practices also safeguard carbon-storing forests and help farmers mitigate and adapt to climate change, which ultimately improves their livelihoods. - Sustainability features for this product
Sustainability features
This product has sustainability features recognized by trusted certifications.Forestry practicesMade with materials from well-managed forests, recycled materials, and/or other controlled wood sources.As certified byThe Forest Stewardship Council
The Forest Stewardship Council (FSC) supports responsible forestry, which is a vital solution to combat climate change. Choosing FSC-certified products – whether furniture, building materials, paper, rubber, or textiles – helps protect forests, wildlife, clean water and supports the Indigenous Peoples, forest workers and communities who depend on them. Choosing FSC-certified products can also help to mitigate climate change by supporting responsible management of the world’s forests. For a better future, choose FSC. - Sustainability features for this product
Sustainability features
This product has sustainability features recognized by trusted certifications.Forestry practicesMade with materials from well-managed forests, recycled materials, and/or other controlled wood sources.As certified byThe Forest Stewardship Council
The Forest Stewardship Council (FSC) supports responsible forestry, which is a vital solution to combat climate change. Choosing FSC-certified products – whether furniture, building materials, paper, rubber, or textiles – helps protect forests, wildlife, clean water and supports the Indigenous Peoples, forest workers and communities who depend on them. Choosing FSC-certified products can also help to mitigate climate change by supporting responsible management of the world’s forests. For a better future, choose FSC. - Sustainability features for this product
Product Certification (1)
Products with trusted sustainability certification(s). Learn moreProduct Certification (1)GreenCircle Certified: Certified Environmental Facts Label verifies product carbon footprint reduction in the raw material or manufacturing stage. - Sustainability features for this product
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This product has sustainability features recognized by trusted certifications.Safer chemicalsMade with chemicals safer for human health and the environment.As certified byOEKO-TEX STANDARD 100
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This product has sustainability features recognized by trusted certifications.Organic contentProduct contains at least 95% organic material.As certified byUSDA Organic
USDA Organic is protected by law, inspected by experts, traced from farm to store, and shaped by public input. USDA develops and enforces the organic standards, which require products to be produced using farming practices that maintain and improve soil and water quality, minimize the use of synthetic materials, conserve biodiversity, and avoid genetic engineering, among other factors. Crops can be certified organic if they’re grown without prohibited substances such as most synthetic fertilizers and pesticides for three years prior to harvest. Livestock are raised on pasture and treated humanely without growth hormones or antibiotics. Organic products do not contain GMOs or artificial colors, flavors, or preservatives. Products that contain a minimum of 95 percent organic ingredients and use the USDA Organic seal are part of Climate Pledge Friendly.
From the brand

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Not all water flossers are the same. Choose the Waterpik brand and take control of your oral health.
- #1 water flosser brand recommended by dental professionals*
- Accepted by the ADA for safety and effectiveness
- Backed by 80+ clinical studies
*Professional AAU, 400 dental professionals, October 2023
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From the manufacturer

You Choose How to Use
Brush
Place brush head in mouth, press Brush button, use light pressure and clean all tooth surfaces.
Floss
Lean over sink, place brush head in partially closed mouth, press Floss button, follow gumline.
Brush + Floss
Place brush head in partially closed mouth. Lean over the sink, press Brush and Floss buttons.
Smart Features - Sonic-Fusion 2.0
Flossing Brush Head
- Flossing technology is built into the brush head - allowing you to use one device for both brushing and flossing
- Includes 1 full-size brush head (SFFB-2EW) and 1 compact brush head (SFRB-2EW)
Advanced Water Pressure Settings
- Customize your flossing power with 10 settings ranging from extra low to extra high
High Volume Reservoir
- Removable reservoir holds 16 ounces for 60+ seconds of flossing time
- Add a splash of your favorite mouthwash for an even fresher clean
- Top-rack dishwasher safe - air drying recommended
Compact Design
Height: 10.88 inches (with brush head)
Width: 5.25 inches
Depth: 6 inches
Usage Tips
- Apply toothpaste when using the Brush mode, before or after using the Floss mode or Brush + Floss mode
- To detach the toothbrush from hose for brushing on the go, push the round button on the back of the power handle
- For best performance, keep the toothbrush in the charging base when not in use
- Floss and Brush + Floss modes use electric power (required for water flossing)
- Brush mode uses battery power (built-into handle), fully charged lithium-ion battery will last 14 days with typical use
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Customer Reviews |
4.5 out of 5 stars 17,853
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4.5 out of 5 stars 396
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4.6 out of 5 stars 145,240
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4.2 out of 5 stars 6,262
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4.5 out of 5 stars 1,575
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4.4 out of 5 stars 6,989
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Price | $182.21$182.21 | $138.71$138.71 | $79.00$79.00 | $69.99$69.99 | $99.99$99.99 | $59.99$59.99 |
Floss Settings | 10: Ranging from Extra Low to Extra High | 10: Ranging from Extra Low to Extra High | 10: Ranging from Extra Low to Extra High | 10: Ranging from Extra Low to Extra High | 5: Ranging from Low to High | 5: Ranging from Low to High |
Removable Water Reservoir | Yes, 60+ seconds flossing time, hinged lid | Yes, 90+ seconds flossing time, hinged lid | Yes, 90+ seconds flossing time, hinged lid | Yes, 90+ seconds flossing time, hinged lid | Yes, 60+ seconds flossing time, inverts over unit | Yes, 60+ seconds flossing time, inverts over unit |
# of Tips/Brush Heads | 2 Flossing Brush Heads | 5 Tips, 2 Brush Heads | 7 Tips | 7 Tips | 1 Stylus Tip | 4 Tips |
Flossing Tips | 1 Compact Flossing Brush Head, 1 Full Size Flossing Brush Head | 2 Precision (Classic), 1 Orthodontic, 1 Plaque Seeker, 1 Implant Denture | 4 Precision (Classic), 1 Orthodontic, 1 Pik Pocket, 1 Plaque Seeker | 2 Precision (Classic), 1 Orthodontic, 1 Plaque Seeker, 1 Pik Pocket, 1 Tongue Cleaner, 1 Implant Denture | 1 Flossing Stylus | 2 Precision (Classic), 1 Orthodontic, 1 Plaque Seeker |
Electric Toothbrush Included | Yes, combined with water flosser | Yes, separate from water flosser | No | No | No | No |
Water On/Off on Handle | ✓ | ✓ | ✓ | ✓ | No | ✓ |
Rechargeable | Toothbrush only; water flossing uses electric power | Toothbrush only; water flossing uses electric power | No | ✓ | No | No |
Accessories | Toothbrush travel case | Toothbrush travel case | no data | Tip storage case | Travel bag | no data |
Voltage | Global | Global | North America Only | Global Voltage Compatible | Global | North America Only |
Dimensions with tip/brush head (inches) H x W x D | 10.88 x 5.25 x 6.0 | 10.50 x 5.25 x 5.5 | 10.35 x 4.70 x 3.8 | 7.56 x 6.2 x 6.13 | 4.84 x 5.70 x 5.5 | 8.50 x 5.0 x 4.5 |
Product Description
The Waterpik Sonic-Fusion 2.0 Professional flossing toothbrush is a compact, convenient, all-in-one brushing and flossing solution that lets you simplify your oral care routine. Brush, water floss, or both with the touch of a button. Flossing technology is built into the patented brush head: the sonic electric toothbrush cleans the surfaces of your teeth while the water flosser in the center of the brush head cleans deep between teeth and below the gumline. Removes up to 99.9% of plaque bacteria from treated areas that causes gingivitis, cavities, and bad breath. Sonic-Fusion 2.0 features high and low brush settings, quiet operation, and LED mode indicator lights for ease of use. It includes 2 flossing brush heads (compact and full-size), 2 brush head covers, premium toothbrush travel case, and a magnetic brush head storage post. Waterpik is the #1 water flosser brand recommended by dental professionals, and the Waterpik Sonic-Fusion 2.0 is accepted by the American Dental Association (ADA) for safety and effectiveness. Backed by a 3-year manufacturer's limited warranty, see product manual for details.
Product details
- Product Dimensions : 6 x 5.25 x 10.9 inches; 1.62 Pounds
- Item model number : SF-04
- Batteries : 1 Lithium Ion batteries required. (included)
- UPC : 073950289856
- Manufacturer : AmazonUs/WATV9
- ASIN : B08WSTTCMG
- Country of Origin : China
- Best Sellers Rank: #7,357 in Health & Household (See Top 100 in Health & Household)
- #22 in Power Dental Flossers
- Customer Reviews:
Compare with similar items
This Item ![]() Waterpik Sonic-Fusion 2.0 Professional Flossing Electric Toothbrush with Water Flosser Combo In One, White SF-04, Packaging May Vary | Recommendations | ||||
Try again! Added to Cart Add to cart | Try again! Added to Cart Add to cart | Try again! Added to Cart Add to cart | Try again! Added to Cart Add to cart | Try again! Added to Cart Add to cart | |
Price | -9% $182.21$182.21 List: $199.99 | $99.99$99.99 | -8% $109.99$109.99 List: $119.99 | -33% $59.95$59.95 List: $89.95 | $99.99$99.99 |
Price Per Unit | $182.21 / Count | $99.99 / Count | $109.99 / Count | $59.95 / Count | $99.99 / Count |
Delivery | Get it as soon as Tuesday, Mar 25 | Get it as soon as Friday, May 2 | Get it as soon as Tuesday, Mar 25 | Get it as soon as Tuesday, Mar 25 | Get it as soon as Tuesday, Mar 25 |
Customer Ratings | |||||
Sold By | Amazon.com | Quiverr | Quiverr | ToiletTree Products | Evans Prime |
tank volume | 16 fluid ounces | 22 fluid ounces | 22 fluid ounces | — | — |
power source | Corded Electric | Battery Powered | Corded Electric | Corded Electric | Corded Electric |
Videos
Videos for this product
2:48
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Honest Review of Electric Toothbrush and Flosser Combo
Leanna Graves
Videos for this product
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Comparing 3 iconic Waterpik Flossers (back to back)
dietetzners
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Showing You The Many Features Of This Toothbrush!
Cass Reviews!
Videos for this product
1:12
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My favorite toothbrush, totally worth the money.
Nikki Lynn
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Waterpik Flossing Toothbrush vs Waterpik Sonic Care
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Important information
Safety Information
For oral use only. Do not use with certain medical conditions. Keep out of reach of children. Handle with care during charging and do not use while charging. Not for shower use.
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers appreciate the oral irrigator's cleaning ability and ease of use. They find it provides a deep clean that leaves their mouth feeling fresh and clean. The instructions are clear, and they find the product convenient to use. Many customers are satisfied with the toothbrush quality, flossing ability, and gum health. However, opinions differ on functionality, reliability, and value for money.
AI-generated from the text of customer reviews
Customers find the oral irrigator effective in cleaning their teeth. They say it provides a better cleaning than they've ever experienced, and that it works well to dislodge things regular dental floss or a floss pick can't get. The brushing is timed, so customers can do a great job and their mouth has never felt cleaner.
"I absolutely love my waterpik. Helps keep my teeth healthy and clean...." Read more
"...My teeth feel clean longer after a professional dental cleaning and my gums look healthier than they did prior to using this combo...." Read more
"...I was impressed by how fresh and clean my mouth felt afterwards...." Read more
"This item is on the pricier side but it is so worth it to keep your teeth cavity free and clean...." Read more
Customers find the oral irrigator easy to use and convenient. The instructions are clear and understandable. They say it gets the job done effectively and the concept was executed flawlessly. Customers appreciate that feeling clean reduces the temptation to snack before bedtime and helps with periodontal issues.
"...Works great, good water pressure, decent enough size that's easy enough to take on a short business trip." Read more
"...The instructions were clear, the tone was sympathetic and supportive and it worked like a charm...." Read more
"Little tricky to understand but well worth it. High quality and easy to use. I definitely recommend this product." Read more
"...Its dual functionality, ease of use, and effectiveness in cleaning make it a deserving recipient of five stars, offering a superior, all-in-one..." Read more
Customers like the toothbrush quality. They say it's the best combo brush they've ever had, with a powerful brush and water jet feature that encourages better brushing. The brushing and flossing functions are combined in one operation, which customers find convenient. Some appreciate the power of the toothbrush and the ability to adjust brushing pressure. Overall, customers find the product easy to use and recommend it.
"...I would say this is the best water pick and toothbrush combination around...." Read more
"...You can adjust your speed and power. You can brush and floss separately or simultaneously. You need to purchase additional brushes...." Read more
"Works great ! Floss is great plenty of settings! Timer on brush perfect" Read more
"I love this water flossing toothbrush. I wasn't sure I would like it but I love it. There are plenty of water pressure settings to choose from...." Read more
Customers appreciate the flossing capability of this toothbrush. They find it effective and easy to floss regularly with its combination of brushing and water flossing. The product makes flossing a routine that customers enjoy.
"...I loved that the toothbrush and the water flosser were independent of each other, however, the battery in the toothbrush finally gave up so I..." Read more
"...The newer waterflosser I got is wireless. The waterpik is better though. I just wish they had a wireless option." Read more
"...The only issue I have is the water floss,It gets water everywhere and creates a big mess." Read more
"...dental care product that brilliantly combines sonic brushing and water flossing...." Read more
Customers like the gum health of the product. They say it cleans their teeth and gums well, with noticeable results. The product is well-made and easy to use, offering a superior all-in-one solution for oral hygiene.
"...feel clean longer after a professional dental cleaning and my gums look healthier than they did prior to using this combo...." Read more
"Great performance and my teeth and gums love it. Best combo brush I’ve ever had." Read more
"...deserving recipient of five stars, offering a superior, all-in-one solution for oral hygiene." Read more
"This is a complete dental procedure, easy to use & like the idea of brushing & cleaning all in one operation...." Read more
Customers have mixed opinions about the product's functionality. Some say it works well, with effective vibration and adjustable water pressure. Others report issues with the flosser not working after a short time or after two years of use.
"...Helps keep my teeth healthy and clean. Works great, good water pressure, decent enough size that's easy enough to take on a short business trip." Read more
"...I purchased my first one then it just stopped working. I like it so much I purchased second one and that one stopped working both less than a year...." Read more
"...Four months later the same exact thing happened again. The brush works fine. The water flosser is dead. No connection. No power...." Read more
"...It did stop working after two years and I called customer service. They have a three-year warranty and their customer care was so good...." Read more
Customers have different views on the product's reliability. Some say it meets their expectations and does a good job, while others mention problems like broken units, defective ones, and inflexible plastic tubes.
"Purchased for my wife who is pleased. Item is exactly as advertised and performs as expected...." Read more
"...So.. I ordered one. The first one that came was just flat out defective and would not charge...." Read more
"Great , really like it" Read more
"Great product and well worth the money! It works excellent!" Read more
Customers have different views on the value for money of the oral irrigator. Some find it worth the cost and say it's an upgrade even if your old one still works. The performance is top-notch for the price, while others feel the toothbrush itself is marginal and not worth bragging about.
"This item is on the pricier side but it is so worth it to keep your teeth cavity free and clean...." Read more
"...Highly recommend. Could be a little less pricey, but worth it." Read more
"...But the toothbrush itself is marginal...." Read more
"...I wish I had one of these 40 or 50 years ago! It is well worth the money buy it on Amazon special days for your discounts" Read more
Reviews with images

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Top reviews from the United States
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- Reviewed in the United States on February 24, 2025Color: WhiteStyle: Version 2.0Verified PurchaseI absolutely love my waterpik. Helps keep my teeth healthy and clean. Works great, good water pressure, decent enough size that's easy enough to take on a short business trip.
- Reviewed in the United States on December 24, 2024Color: WhiteStyle: Version 2.0Verified PurchaseI bought the Sonic 2.0 as a replacement for my first Sonic in August 2024 when the the water flosser on my first machine stopped working. The brush worked fine-- but the flosser simply stopped functioning-- dead. No connection. I shrugged thinking this was a fluke and spent the $199 to replace it. Four months later the same exact thing happened again. The brush works fine. The water flosser is dead. No connection. No power.
I emailed customer service and within 24 hours they responded with instructions on how to restart the flosser. The instructions were clear, the tone was sympathetic and supportive and it worked like a charm. They suggested I get a surge protector in the bathroom. So this may have been the issue.
I wish all companies were as responsive and helpful and provided such great service. No complaints here. The product now works perfectly and I am very satisfied with the product.
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- Reviewed in the United States on January 15, 2025Color: WhiteStyle: Version 2.0Verified PurchaseMy dentist is always surprised when I tell her I don't floss and I believe it is because I use this toothbrush and flosser. The pulsing flossing action really gets all the rest of the stuff out that gets stuck in between my teeth and massages my gums at the same time. My teeth feel clean longer after a professional dental cleaning and my gums look healthier than they did prior to using this combo. I have had mine for about two years and it held up well. I did not have any issues like some of the other reviews posted here. My kitten thought the water line was a fun chew toy so I did have to get a new one, but that has nothing to do with the machine, and everything my kitten. Would and have bought again. Highly recommend. Could be a little less pricey, but worth it.
- Reviewed in the United States on March 15, 2025Color: WhiteStyle: Version 2.0Verified PurchaseI loved everything about this pic. I purchased my first one then it just stopped working. I like it so much I purchased second one and that one stopped working both less than a year. I’m on here again looking for another replacement but will not purchase this one. I do not recommend. Sadly
- Reviewed in the United States on February 8, 2025Color: WhiteStyle: Version 2.0Verified PurchaseI purchased this unit as a gift for my spouse who was having some issues with her gums. It was a recommendation from her dentist. I read the reviews and based on them purchased this one. After almost 2 months of use she is extremely pleased with how it functions. It hold an ample amount of water or mouthwash and does an excellent job that no manual toothbrush would compare. Once charged to full capacity it has an ample supply of power for more than one use. I have tested this myself and was also pleased with the results. I was impressed by how fresh and clean my mouth felt afterwards. The charger works well for the two of us and I am sure it would work for even more uses. The brush head is easily swapped out for each user. All in all we are both pleased with our choice!
- Reviewed in the United States on February 13, 2025Color: BlackStyle: Version 2.0Verified PurchaseThis item is on the pricier side but it is so worth it to keep your teeth cavity free and clean. The water pick is built into the brush head so that you can brush and floss at the same time. The water pick is VERY powerful, I tried it on level 2 and it was so powerful that I didn't have time before I got sprayed in the eye! I would say this is the best water pick and toothbrush combination around. If you are going to splurge, let it be on something for your personal health!
- Reviewed in the United States on December 2, 2024Color: WhiteStyle: Version 2.0Verified PurchaseI purchased a Waterpik water flosser approximately 41/2 years ago and loved it. I loved that the toothbrush and the water flosser were independent of each other, however, the battery in the toothbrush finally gave up so I decided to get another new Waterpik water flosser. After going to the Waterpik Water Flosser Website and looking at and comparing the different water flossers, I chose the Waterpik Sonic Fusion 2.0 Professional Flossing toothbrush water flosser. When it arrived at first glance, I noticed that it was much smaller than my original Waterpik Water Flosser and the water reservoir was smaller also. Next, I noticed that the toothbrush was shorter than my original Waterpik one and that the toothbrush is only independent of the water flosser if you disconnect the water line each time you brush your teeth. The water line is supposed to coil back up so you can set the toothbrush back in the charger, well it doesn't, and when you try and do it manually the water line gets all twisted up and the toothbrush falls out of the charger and the water line gets a kink in it at the end of the toothbrush and it's impossible to get it to set in the charger. Because the water line has to coil back up between the toothbrush and the base it is not all that long and can be very difficult to get it stretched long enough to brush and floss without making a mess, the easiest way I have found to use this water flosser is to disconnect the water line from the bottom of the toothbrush each time you want to brush your teeth, hook it back up to floss, and disconnect it to set it back in the charger. For the price, I'm very disappointed that I purchased this Waterpik water flosser, I'll be shopping for a new water flosser soon. I would not recommend this Waterpik water flosser unless you are an exceptional multitasker.
- Reviewed in the United States on February 8, 2025Color: WhiteStyle: Version 2.0Verified PurchaseReally works well. Easy to keep clean. Amazing how much junk it gets out that you weren't aware you had. Fun to use. Holds a charge well. I like being able to disconnect the brush from the hose if I just want to sue that function.
Top reviews from other countries
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Ricardo Serrano PalaciosReviewed in Mexico on September 9, 2021
5.0 out of 5 stars Excelente muchas gracias
Color: WhiteStyle: Version 2.0Verified PurchaseMe gusto todo
Ricardo Serrano PalaciosExcelente muchas gracias
Reviewed in Mexico on September 9, 2021
Images in this review
- AQReviewed in Singapore on January 30, 2023
1.0 out of 5 stars Mismatched items cost time and money!
Color: WhiteStyle: Version 2.0Verified PurchaseI had one of these and loved it. I even rave about the product to my friends and bought one for Christmas as a gift for one of my best friends. It ended up being a mistake with plenty of consequences. The unit didn’t work, and after several attempts of investigating it once she turned it over to me, I found that the base unit and the toothbrush don’t match IDs, so the highly touted wireless connection didn’t work and would never work since they are tied to the unit’s ID. This careless mistake on the manufacturer’s side meant I was forced to take back the present and return it. I had to then personally repack it and bring it to the post office and pay $66.60 to ship it back. Amazon is only going to reimburse me for half of that, and only weeks from now. Terrible service on both Amazon’s part (I’ve always been able to get returns picked up but they don’t offer it anymore) as well as Waterpik for screwing up in the first place!
- C.YReviewed in Australia on January 22, 2023
1.0 out of 5 stars Worked for 10 good months, then the flossing stops working due to wirelessly connection issue.
Color: WhiteStyle: Version 2.0Verified PurchaseThe media could not be loaded.
Update: 24/01/2023
got a auto-reply from the system that the seller of my unit is no longer Amazon, so I am not able to ask for further support. Will face a dispute under Australian consumer law.
- mayflowerReviewed in Singapore on February 22, 2022
1.0 out of 5 stars Waterpik SF-04 Sonic-Fusion 2.0 not working
Color: WhiteStyle: Version 2.0Verified PurchaseThe media could not be loaded.
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