Opinion

Abbott CEO: We’re sorry about the formula shortage. Here’s what we’re doing to fix it.

Robert Ford is chairman and chief executive of Abbott.

We at Abbott take great pride in helping people with diabetes check their glucose, providing critical coronavirus testing and making lifesaving heart devices. And yes, we take great pride in manufacturing nutrition and formula to feed America’s infants, including our most vulnerable. But the past few months have distressed us as they have you, and so I want to say: We’re sorry to every family we’ve let down since our voluntary recall exacerbated our nation’s baby formula shortage.