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#RIPTwitter trending

Twitter in chaos as employees accept Musk’s invitation to quit their jobs

Musk jokes through crisis, says record numbers "logging in to see if Twitter is dead."

Jon Brodkin | 537
A Photoshopped image of a gravestone with a Twitter logo, and a man with a Twitter logo covering his face kneeling over the grave.
Elon Musk tweeted this image as his stay-or-leave ultimatum deadline passed. Credit: Elon Musk
Elon Musk tweeted this image as his stay-or-leave ultimatum deadline passed. Credit: Elon Musk

The situation at Twitter grew even more chaotic over the past day as all remaining employees were forced to choose whether to stay and meet owner Elon Musk's demands or leave now and take three months' severance. Musk had sent an ultimatum to staff earlier this week, saying they must commit to "working long hours at high intensity" in order to keep their jobs.

"lf you are sure that you want to be part of the new Twitter, please click yes on the link below," Musk wrote. "Anyone who has not done so by 5pm ET tomorrow (Thursday) will receive three months of severance."

As the deadline passed yesterday, at least hundreds of employees reportedly didn't fill out the form and thus chose to leave. Twitter reportedly informed staff that it was closing all office buildings and disabling employee badge access until Monday.

"In Twitter's internal chat tool, over 500 employees wrote farewell messages on Thursday, a source familiar with the notes said," according to Reuters.

"The best people are staying, so I’m not super worried," Musk wrote.

Half may have left, but reports vary

Exactly how many people opted into staying at Twitter isn't clear yet. Twitter reportedly no longer has a communications department to relay information to the media, but it's possible the company will be left with a skeleton staff compared to what it had just a few weeks ago.

"Less than half of the company's remaining roughly 4,000 employees chose on Thursday to stay at the company and sign up for Musk's 'Twitter 2.0,'" Business Insider reported last night, citing "a person familiar with the company's processes."

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When Musk took over Twitter on October 27, the company had around 7,500 employees. Musk laid off about half of them barely a week later, but the company asked back dozens who apparently were laid off by mistake. Musk also laid off thousands of contractors and banned remote work, likely guaranteeing more employee departures.

With "#RIPTwitter" and "#TwitterDown" trending, there were rumors suggesting without concrete evidence that 75 percent of remaining employees left. That percentage may be true at least in specific parts of the company. "Out of one group of about 60 employees, roughly 50 percent to 75 percent told colleagues they planned to depart, one person said Thursday morning," The Wall Street Journal wrote.

The New York Times described a poll of almost 250 people that came up with a departure percentage of nearly 75 percent:

On Blind, a social platform where anonymous users talk about their workplaces, a poll of nearly 250 people associated with Twitter showed that about 73 percent favored taking the severance package over staying. People who decided to stay still believed in Twitter's mission of giving people a voice or had visas tied to their jobs or other personal reasons, two people said.

Critical systems in jeopardy after staff cuts

Though Musk still has at least some employees, a Washington Post report suggested some groups won't have enough people to keep things running for long:

Recent departures have left multiple critical systems down to two, one or even zero engineers, according to a former employee who was familiar with the situation and spoke on the condition of anonymity out of fear of retaliation.

"I know of six critical systems (like 'serving tweets' levels of critical) which no longer have any engineers," the former employee said. "There is no longer even a skeleton crew manning the system. It will continue to coast until it runs into something, and then it will stop."

Musk relaxed his remote-work ban, telling employees Thursday they would be allowed to work remotely if their managers assert they are making 'an excellent contribution,'" the Post article said.

Musk: Record numbers “logging in to see if Twitter is dead”

Musk, who bought Twitter for $44 billion, including $13 billion of new debt that caused the company's interest payments to soar, tweeted a series of jokes as the latest crisis of his own making unfolded.

"How do you make a small fortune in social media? Start out with a large one," Musk tweeted last night. With his stay-or-leave ultimatum roiling the company, Musk tweeted a skull and crossbones and an image of a gravestone with a Twitter logo. But Musk also called Twitter very much "alive," at least based on the metric of users logging in to see whether Twitter still exists.

"And... we just hit another all-time high in Twitter usage lol," Musk wrote. Hours later, he wrote, "Record numbers of users are logging in to see if Twitter is dead, ironically making it more alive than ever!"

While Musk seems pleased, the drastic reduction of Twitter's staff has real consequences beyond the impact on people losing their jobs. "Elon Musk has swiftly decimated Twitter's ability to maintain the platform's integrity, health and safety. His reckless actions, including sacking most of his staff and compelling others to leave, have caused an explosion of hate speech, conspiracy theories and fraud on the site," Free Press co-CEO Jessica González said in a press release today.

González was one of numerous advocacy group leaders who met with Musk about content moderation plans a few days after he bought the company. She expressed cautious optimism after that meeting but says his actions since then have been destructive.

"I even met with Musk to emphasize the point: Undermining community standards and moderation is a recipe for disaster," González said today. "If there is one lesson that all social media platforms must take away from this debacle, it's that without protecting users from hate and lies, you have no company at all. Invest in the health and integrity of your platforms or risk extinction."

Listing image: Elon Musk

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Jon Brodkin Senior IT Reporter
Jon is a Senior IT Reporter for Ars Technica. He covers the telecom industry, Federal Communications Commission rulemakings, broadband consumer affairs, court cases, and government regulation of the tech industry.
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