UPDATE:
Have only had this a little more than a year and noticed a problem. Somehow litter has gotten under the gray bottom mat and is like concrete. This effects the sensor and amount of litter you can put in becomes less. It empties way too often--especially after cleaned. Costing me more money. I really like it too. Just needs REDESIGNING. NOT HAPPY BECAUSE IT'S NOT CHEAP.My cat prefers it over a regular litter box that I've had to use since July (1yr after purchase).
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Not heavy and less expensive than some models. Took a bit to set up the internet but finally figured it out. Fairly quiet and works good so far. It will save my knees and I don't have to clean daily because it does that. Easy to remove the drum for cleaning. Surprisingly, my cat went right in and used it.
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Product Description
NOTE:Please buy this product from the store-[ FreeAir-mall-US], other stores of this product are fake!!!
Reasons for the problem of cat urine flowing from the base
If you encounter the problem of cat urine leakage, this may be caused by the cat is not quite adapted to the use of the new litter box, because the cat did not urinate on the litter when going to the toilet, but urinated on the wall inside the litter box or in the gap between the ball bin and the base, this may also be because not too cat is not quite adapted, please give the cat a little more time to adapt and slowly lead them to use it correctly.
Thank you for your support of our exploration and efforts to make life smarter and more convenient, so that pets can also enjoy a smart life!
Please do not hesitate to contact our after-sales team to find a satisfactory solution to your problem.
PROBLEMS YOU MAY ENCOUNTER
- A: Network allocation and APP common problems
1. Check whether the phone is connected to the router's 5G signal, you should switch to connect to the router's 2.4G network on the phone first, and then the machine for network allocation.
2. The router is a dual-band mode, please refer to the router setup instructions to split the 2.4G and 5G signals and connect to the 2.4G band
3. The phone is not open Bluetooth and satellite positioning when the network is matched.
4. Press and hold the wifi button for 2 seconds to enter the network mode, you will hear "beep--" and the wifi symbol flashes to confirm the network mode; if you do not hear "beep--" and do not see the wifi light flashing, please Press and hold the auto button again.
- B:When using it for the first time, the machine is not available after the power button
There will be 1 to 3 minutes of self-test after the device is powered on. During this process, all buttons are not operable, not a fault, and can be used after the self-test is completed.
- C:The waste bag fixed problem
For the first time, please refer to the use of video, or check the pre-installed garbage bags on the machine, learn how to fix the garbage bags
NOTE:
We have also sorted out the operation guide videos and put them in the "Famree Store" to find the path:Famree＞Self Cleaning Cat Litter Box＞INSTRUCTIONAL VIDEO
Overall pretty good.. **UPDATE 2** Removing another star...**UPDATE*** REMOVING 1 STAR
***UPDATE 2****Drum was NOT rotating back to position after cycle. Removed whole drum to find out why. It was because the flimsy little tab on the waste chute broke and the door was hanging in the waste bag, preventing drum from rotating properly. This is the 3rd part/piece that has failed/broken in the last 6 months. I purchased in October, but didn't begin using until about January because the rescue kittens were too small at the time. I have a message in to the seller and hope to find if they will replace the broken parts/pieces under the warranty. I'll keep you posted.***UPDATE***I have removed 1 start for the following reasons:The yellow plug at the back of the machine is now gone. It kept falling off easily and apparently fell off and went into the garbage bag. I don't know if we can replace it.I still can not get the app to work.For some reason I have a found a time or two where the cleaning cycle did not engage and had to do it manually or turn the machine off then on again (unplug and replug it in). Cats did not like the unclean litter box and thankfully we still had a back up non robot box in the room as well. (But one I am hoping to remove as we have 1 dog that keeps trying to get into the litter box! Yuck!!)I can say that we are fortunate and still have not had any issues with urine leaking under the drum.Some background -We purchased this after we rescued 3 kittens over the summer. We did not start using this until December when the kittens were a little bigger. So this one automatic cat box is being used by 3 young cats (who are about 7-8months old now as I write this. (2 boys, 1 girl). So it gets a lot of use every day.We have been using this for 3 -4 months now.The Good:It's quiet, it is in the same room we are in most of the time when watching tv & is unobtrusive.It doesn't take up much more floor space than a regular large cat box.It has NEVER turned on or rolled with a kitten inside.The waste bag is pretty easy to get on and off.We change the bag approx. every 4-5 days (3 kittens)The barrel is easy to remove & put back on.Dogs don't get into the litter box anymore-- yay!!**Thankfully we have NOT experienced any urine leaking or getting under the barrel, as many others have posted about, but we do get litter under there.The Not So Good:We get litter under the barrel.The yellow plug at the back of the barrel comes out easily! I've seen it in the litter bed and rescued it from the waste bag a few times.The clip that allows you to open where garbage bag goes has broken on one side **See Photo. Both sides should be yellow...it did not break off while using it. I went to empty the waste bag and the clip was just gone. So far it's still working ok, but have concerns it's going to fail completely.Make sure your 2.4 (or whatever it is ) wifi is on and working - this does not play nice with 5.It needs a light inside or keep a flashlight nearby - you can not see the MAX line for the litter easily.The BAD:Make sure when you are going to 'deep clean' the barrel that you have a back up litterbox handy for your babies because this isn't going to be a quick turn around. It is NOT as easy to clean as they claim or show on the video. It's not horrible, but time consuming and a bit annoying. You can not get all the water to drain out when you clean it, you have to get towels and dry it out as best you can...and then STILL let it air dry because if you don't, and put clumping litter in....it's not pretty. A lot of water hides in the screen area where the litter sits during a cleaning/dumping cycle...SURPRISE!!!Haven't been able to get the app to work at all yet.The touch screen is hard to see if the icon is not lit up -so you basically have to get down on the floor to see, and it's still not always easy. A little backlight would be helpful. lol.This isn't under good or bad because it could just be operator error - but it says it has some features that I have been unsuccessful in operating. Don't know how to use or activate them. lol.Overall I am fairly happy with this unit - but if I was having the issues that some folks have reported, such as the leaking, that would have been a deal breaker for me. If anything changes or happens I will update this review. We are thinking of getting a second automatic litterbox, but don't know if we'll get another one of these or try another box. Still pondering - but only because of others reporting the leak issue. Otherwise I would get another one of these without a concern.
Top reviews from the United States
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- Reviewed in the United States on July 6, 2023
UPDATE:
Have only had this a little more than a year and noticed a problem. Somehow litter has gotten under the gray bottom mat and is like concrete. This effects the sensor and amount of litter you can put in becomes less. It empties way too often--especially after cleaned. Costing me more money. I really like it too. Just needs REDESIGNING. NOT HAPPY BECAUSE IT'S NOT CHEAP.My cat prefers it over a regular litter box that I've had to use since July (1yr after purchase).
-------
Not heavy and less expensive than some models. Took a bit to set up the internet but finally figured it out. Fairly quiet and works good so far. It will save my knees and I don't have to clean daily because it does that. Easy to remove the drum for cleaning. Surprisingly, my cat went right in and used it.
Images in this review
- Reviewed in the United States on March 24, 2023
